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ShortSaucy Documentation
Step-by-step guide ยท 3 minutes

Cancel or change a subscription

Understand renewal, cancellation, plan changes, and when access changes.

01

Cancel a renewal

  1. Open Billing in the workspace that owns the subscription.
  2. Review the current subscription and renewal date.
  3. Choose the cancellation option and confirm it.
  4. Refresh Billing after processing if the updated state is not immediately visible.
02

What cancellation means

Cancellation stops future renewals. Paid access normally continues through the already-paid period, and the Billing page shows the effective date.

03

Changing plans

Available upgrades and downgrades are shown in Billing. The checkout or billing-management screen shows any immediate charge, credit, or future effective date before completion.

Still stuck?

Work through the related troubleshooting checklist.

My cancellation or billing change is not showing